Omnichannel Campaign E-commerce App Launch Retail Marketing

Festival Belanja erafone
+ App Launch

End-to-end Omnichannel Campaign Copywriting

Aug – Sep 2024 · 1.5 months erafone · Erajaya Digital 8 Cities Nationwide
Overview

The Campaign

Festival Belanja erafone (FBe) was erafone's flagship 1.5-month shopping campaign, combining a national online push with an 8-city offline roadshow — complete with a dedicated erafone mobile truck rolling across Indonesia's major cities.

Running in parallel was the launch of erafone's mobile app, requiring a full suite of copywriting: from app store listing and onboarding flows to in-app UI microcopy. Every word had to work in two registers at once — driving festival excitement online while welcoming new app users into a seamless retail experience.

My Contribution

What I Did

  • 01 Wrote Google Ads headlines and email blast copy to drive campaign traffic and conversions
  • 02 Created landing page KV (Key Visual) copy — the main hero messaging for the campaign microsite
  • 03 Developed in-app UI wording for the erafone app launch, including labels, CTAs, and error states
  • 04 Crafted the app store description and onboarding copy to maximise installs and first-session retention
  • 05 Wrote livestream scripts that drove real-time engagement and flash-sale conversions during broadcast
Timeline

Campaign Period

🗓 August – September 2024 · 1.5-month campaign
Scale

Campaign Reach

8
Cities on the roadshow circuit
1
Dedicated erafone mobile truck
5
Copy formats delivered

The roadshow ran alongside a national online campaign, meaning copy had to work across radically different contexts — high-energy in-store activation and calm, deliberate app onboarding — simultaneously.

Deliverables

Copy Across Every Touchpoint

Google Ads
Headlines and descriptions optimised for CTR across search and display
Email Blasts
Subject lines, preview text, and body copy for the campaign subscriber list
Landing Page KV
Hero headline and supporting copy for the campaign microsite key visual
In-app UI Copy
Labels, CTAs, empty states, and microcopy for the erafone app launch
App Store Listing
Play Store / App Store description and onboarding screens to drive installs
Livestream Scripts
Real-time engagement scripts timed to flash-sale windows and product reveals
Campaign Highlights

Key Promotions

The copy had to translate complex, multi-layered promotions into clear, punchy messaging that worked across formats — from a single Google Ads headline to a 30-second livestream pitch.

💰 Cashback up to Rp5.4 million on selected devices
📺 Upsize TV from 32" to 43" for only Rp100,000
🎁 Special discounts across multiple gadget categories throughout the campaign period
Press

Media Coverage

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across every channel?

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