Indah Ajeng Ayu
Content Strategist & Copywriter
Available for Global Remote Work
indahajengs2@gmail.com linkedin.com/in/indahajengayu ajeng.id Jakarta, Indonesia (UTC+7) Full-time · Freelance · Contract
Open to Content Lead Senior Copywriter Content Strategist SaaS / Fintech / Consumer Tech
Professional Summary

Content Strategist & Copywriter with 8+ years crafting high-converting copy and strategic content across consumer tech, retail, e-commerce, and global brands. Proven track record writing short-form video scripts, landing pages, email campaigns, in-app UX copy, and brand storytelling. 700+ content assets delivered for brands including Samsung, Apple/iBox, Microsoft, and HPE.

Experienced in writing for international audiences (English content for Singapore-based clients), translating complex topics into accessible copy for both B2C and B2B audiences, and maintaining brand voice consistency across multi-channel campaigns. Fluent in English & Indonesian, with a remote-ready workflow (Slack, Notion, Zoom, async collaboration).

Available for Global Remote Work. Based in UTC+7, flexible with APAC, EU, and US-East timezone overlap. Open to full-time, freelance, or contract engagements.

💡 Note: My early experience in B2B technical writing taught me how to translate complex technical concepts for different audiences. It's a skill I use daily to simplify product features into consumer-friendly content.
What I Do · 3 Layers of Value
1
Content Formats I Own
From 15-second hooks to 1,500-word SEO articles
📱 Short-Form Video & Creator Scripts
100+ scripts · TikTok, Reels, KOL briefings, live commerce
📄 Conversion Copy
30+ assets · Landing pages, email, in-app UX, ad copy
✍️ Long-Form & Editorial
150+ pieces · SEO articles, press releases, advertorials
🏷️ Brand & Campaign
40+ projects · Taglines, brand voice, crisis messaging
2
Strategic Capabilities
I don't just write. I architect the system.
Omnichannel Campaign Strategy. 1 campaign delivered across 5+ touchpoints (offline, online, in-app, livestream).
Multi-Brand Voice Management. Keeping 3+ sub-brand voices (erafone, iBox, Samsung by erafone) consistent under one strategy.
Crisis Communications. Cross-brand crisis response protecting millions of users from impersonation scams.
Content Systems & Frameworks. Content pillars, editorial calendars, messaging matrices, brand voice guides.
3
Global & Remote Ready
Built for async, cross-market teams
🌍
Bilingual
EN / ID
🕐
Async-First
Slack · Notion · Loom
📊
Data-Informed
A/B · Tracking
🌏
Cross-Market
SG · ID · APAC-ready
⚡
End-to-End
Brief → Publish
Work Experience
Senior Content Strategist & Copywriter
erafone · iBox · Samsung by erafone (Erajaya Digital)
2022 – Present
  • Short-Form Video Scripts: Wrote 100+ TikTok & Reels scripts, from product promos with scroll-stopping hooks to educational content and trend-jacking content for Gen Z audiences.
  • Landing Page & Web Copy: Crafted conversion-focused copy for 30+ campaign landing pages, microsites, and CTA buttons, including the "Waspada Penipuan" crisis landing page and "erafone Jaga Bumi" CSR microsite.
  • Email & Lifecycle Campaigns: Wrote 13+ email and WhatsApp blast campaigns for product launches, flash sales, and customer loyalty programs, driving direct stakeholder engagement.
  • UX & Product Copy: Developed the complete content suite for the erafone app launch: app store listing, onboarding flow, in-app UI wording, and microcopy for a smooth user experience.
  • Brand Storytelling & Campaign Messaging: Named and built the "erafone Jaga Bumi" CSR campaign from scratch. 2,362 e-waste units collected, 170,080 kg CO₂ reduced. Message consistency across 5+ touchpoints for the Festival Belanja erafone national campaign.
  • Brand Voice & Taglines: Developed 15+ taglines and slogans including "erafone Lebih Dekat," "Upgrade Terusss," and "Bebas Tukar," defining brand identity across 3 sub-brands.
  • Crisis Communications: Led copy for the "Waspada Penipuan" cross-brand crisis response: landing page, CTA variations, social scripts, and educational content across 3 sub-brands.

Copywriter
AMT IT Solutions
2021 – 2022
  • Wrote 100+ SEO blog posts on cyber security, cloud computing, ransomware, GRC, HCI, and RPA for 6+ enterprise IT brands (Sangfor, Galvanize, HPE, Microsoft, Gleematic, Aruba).
  • Created daily social media content for 6+ IT brands, translating complex technical concepts into accessible B2B content.
  • Developed content pillars and keyword mapping frameworks for IT solutions.
  • Wrote bilingual landing pages (ID + EN) for BaaS, Microsoft 365, and Diligent. 20+ pages.

Social Media & Content Writer
Anomali Studio
2020 – 2021
  • Planned and executed social media content and marketing campaigns for 5+ brands across F&B, healthcare, home living, and retail wine.
  • Wrote English content for Singapore-based wine retailer (Winehours): captions, promos, and wine reviews for the Singapore market.
  • Increased follower engagement by 220% in 6 months.
  • Collaborated with KOLs and creative teams across multiple client accounts.

Editor & Translator, Social Media & Copywriter
PT. Warung Kreasi Indonesia (Ze Journal)
2017 – 2020
  • Wrote, edited, and published engaging content for Ze Journal Indonesia's social networks in English and Indonesian.
  • Optimized social media posts (language, tone, message) based on target audience behaviors.
  • Selected appealing images and videos to complement article text.
  • Awarded Best Employee 2× for outstanding performance.
Core Competencies

Content Formats

  • Short-Form Video Scripts
  • Landing Page & Web Copy
  • Email & Lifecycle Campaigns
  • UX & In-App Copy

Strategy

  • Omnichannel Campaign Strategy
  • Content Pillars & Thematic Planning
  • Audience Research & Messaging
  • A/B Testing Mindset

Brand & Narrative

  • Brand Storytelling
  • Brand Voice & Tone Guidelines
  • Campaign Narratives
  • Purpose-Driven Content (CSR)
Tools CMS (WordPress) · Canva · Notion · Trello · Slack · ChatGPT / Claude · Google Workspace · Zoom / Meet / Teams · Voice Over & Narration
Selected Portfolio & Key Achievements
Short-Form Video Scripts
100+ TikTok & Reels scripts for erafone, iBox, and Samsung by erafone. From product promos to educational content to trend-jacking Gen Z content.
erafone App Launch · UX Writing
Complete app content suite: app store listing, onboarding flow, in-app UI copy, and microcopy for a smooth user experience.
Festival Belanja erafone · Omnichannel
5+ content touchpoints: Google Ads, email, landing page, in-app UI, and livestream scripts. 1.5-month national campaign across 8 cities.
erafone Jaga Bumi · CSR Content
Named the campaign and wrote the full content suite. 2,362 e-waste units collected, 170,080 kg CO₂ reduced. Covered by ANTARA News and RRI.
Waspada Penipuan · Crisis Content
Landing page copy, CTA variations, social scripts, and cross-brand messaging across 3 sub-brands. Educating millions on scam prevention.
Winehours · English Content for SG
100% English content for a Singapore-based wine retailer. Demonstrating cross-cultural content writing capability.
Brands & Clients I've Written For
Samsung Apple / iBox Microsoft HPE erafone Sangfor Fortinet Aruba Galvanize Diligent Lenovo Veritas F5 Gleematic Winehours (SG) POLRI Pertamina Semen Tonasa
Education
BA in English Literature
Universitas Negeri Jakarta
2011 – 2015
French B1 Level
Institut Français d'Indonésie
2011 – 2014
Languages
English Fluent — written & spoken
Indonesian Native
French B1 Level
Certifications